FAQs

BuyPlane listings are purpose-built to provide the best user-experience for both buyers and sellers.
The auction process begins with seller listing their aircraft through our online submission form. We select only the highest quality, and most unique aircrafts and work with the seller to create a thorough listing for the aircraft. Auctions typically run for 7 days.

What Makes BuyPlane Unique?

Each Seller Is Represented by an Auction Specialist

You will be assigned a dedicated auction specialist to guide you along the drafting and live auction process.

We represent every aircraft listing with honesty

With professionally-written listing descriptions and extensive photo collections.

Create a Conversation Between the Buyer and Seller

Each listing has a comment thread to discuss the aircraft, or offer constructive criticism of the listing.

We Offer Protection Against Last Minute Bidders

Our “Sniping Protection” extends the auction timer each time a bid is placed giving every bidder a fair chance.

Once an auction is closed, we connect the seller with the winning bidder to finalize the transaction.

Bidder FAQs

You can register to bid by visiting the New User Registration page to make an account. Once you’ve completed the registration, check your email for a link to “Verify” your account, if you don’t see the email, make sure to check your Spam or Junk folder. Once your account is verified, simply add a payment method on the My Account page to enable bidding privileges.

Simply enter the amount you would like to bid, if your bid is higher than all other bids, you will become the highest bidder. If no other bids exceed your bids, you will be responsible for paying the seller the amount of your highest bid.

If the reserve is not met, we will encourage the seller to make a deal with the highest bidder. If the highest bidder and seller cannot come to an agreement, the seller will be given to option to re-list their aircraft at a later date.

Yes! By clicking the “Add to Favorites” button on any auction listing, you will receive updates on the auction via Text/Email.

If you win the auction, a 5% buyer’s fee is paid to BuyPlane via the buyer’s card on file at the time of auction close. The remainder of the transaction for the highest bid amount is between the bidder and the seller, once the auction closes the buyer and seller will be given each other’s contact information via email to complete payment. We recommend the buyer obtain a photocopy of the bill of sale prior to sending payment, and we recommend a wire transfer as the safest method of payment.

If you win an auction, BuyPlane collects a 5% buyer’s fee on top of the winning bid amount with a minimum fee of $250, and a maximum fee of $5,000. (i.e. A winning bid of $50,000 would pay an additional 5% buyer’s fee for a total amount of $52,500).

If you do not win the auction, your 5% buyer’s fee will be returned to you immediately.

When bidding, BuyPlane places a temporary hold on your card for 5% of your initial bid amount with a minimum hold of $250 and a maximum of $5000. If you win the auction, that hold will be converted to a charge. If you do not win, the hold will be released immediately at the time of auction end. It can sometimes take a few days for your bank to release the funds back to your account.

We accept all major credit and debit cards.

During the last 2 minutes of each BuyPlane auction, the timer will reset back to 2:00 for every new bid placed. This will continue to happen until no more new bids are placed and the auction ends, this feature gives everyone a chance to bid fairly regardless of internet speed, or computer skills. We call this feature “Sniping Protection” as it halts the common practice of putting a bid in at the very last second to steal the highest bid from someone else.

Bids cannot be canceled, so please be very careful when bidding.

Seller FAQs

Basic Listing fees are currently FREE for a limited time. If you would like our Premium Service which includes professional photography of your aircraft, the listing fee is $199.

Listing your aircraft has never been easier! Simply choose whether you would prefer our Basic or Premium listing service HERE, fill out a quick form with the details of your aircraft, and let our Auction Specialists take care of the rest! Our Auction Specialists will draft a professionally written description of your aircraft with all of the relevant details and specifications. Once the draft is finished it will be sent to you for final approval, then listed on our auction site for 7 days.
*Please note it may take up to 3 days for our Auction Specialists to finish writing your draft.

After you have submitted your Basic or Premium Listing form, please allow up to 3 days for our Auction Specialists to finish writing your auction listing draft. Once you have given the final approval, your listing will go live immediately.

For Premium Listings which include professional photography, this timeframe may take longer depending on when the photoshoot is scheduled, and how long it takes the photographer to process your photos.

The final transaction for an aircraft sold on BuyPlane is between the highest bidder and the seller. Once the auction closes, the highest bidder and the seller will receive each other’s contact information via email. We always recommend that the buyer receives a copy of the bill of sale, as well as registration prior to sending payment. Additionally, we recommend a wire transfer as the safest method of payment.

If your aircraft does not sell on the first attempt, you will be given the option to relist your aircraft free of charge or remove it from our site.

All auction listings are live on our site for 7 days.

A reserve is a minimum amount that the aircraft will sell for. We will work with the seller to set a reasonable reserve for your aircraft, if a reasonable reserve amount cannot be agreed upon, we will not list the aircraft. We do not show reserve prices on the auction listing or announce when the reserve has been met as this leads to unusual bidding activity.

You may lower your reserve price at any time prior to the auction end time. We do not allow sellers to raise the reserve price once the listing has gone live.

Once your auction listing is approved, one of our highly trained Auction Specialists will be assigned to drafting your listing description based on the information you’ve provided. Your Auction Specialist will be available to assist you with any questions you may have throughout the duration of your auction listing.

Once an auction goes live and receives its first bid, we are unable to cancel the auction.

If your aircraft doesn’t sell, we are happy to re-list it for you, however, keep in mind that auctions typically receive the most bids during the first auction period.

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